What we offer you

The Bosch Car Service concept is based on aligning yourself with one of the world’s

premiere brands in workshop services. For this we offer you comprehensive and

systematical support in all areas of your business – from financial support, marketing and

promotion, optimization of your business processes to technical trainings and support.

End-to-end marketing support

We support you with a full range of regional and national marketing tools through all

channels – from signage, workshop closing, Business stationary, POS and Marketing

Materials to the latest online and digital techniques.

Strategic partnerships

We have negotiated national agreements with specialized service and product suppliers in

the areas of insurance and lubricants which include preferential terms for Bosch Service

network members.

Technical support

We provide qualified technical support through a dedicated technical hotline, training on

technological developments, diagnosis, repair and maintenance and you will receive a

regular newsletter. You also enjoy preferential pricing on ESItronic, our technical information

software.

Business and management support

We also support you when it comes to business management. Our Bosch Service

Excellence program includes tools, face-to-face training, online training, personal coaching

and further qualification opportunities on all processes in your workshop.

Quality program

We regularly measure quality through Service Quality Assessments (SQA) to ensure

compliance with quality standards and services offered. In our Service Quality Tests (SQT),

anonymous “mystery shoppers” check the quality of services, customer orientation and staff

expertise.

Networking support

You benefit from the exchange with other Bosch Car Service partners – in regular gatherings

and in meetings and conventions which focus on specific topics. This activity is

complemented by our useful extranet platform.